Frequently Asked Questions
We offer two self-service coin-operated laundry facilities on our property. We also have a valet laundry/dry cleaning service that provides excellent service.
For same-day service please drop off your valet bag, at Guest Services, before 8:30 am. Valet service is not available weekends.
We do not have an on-site spa facility available. In-room spa services may be arranged through the Guest Services.
Penticton Ramada has a heated outdoor pool located in the Courtyard, open seasonally from April 15 – October 15. The Courtyard also features a hot tub which is open year-round, a children’s playground as well as guest-use gas barbeques.
We have a 24-hour business facility located in the lobby reception.
The Kettle Valley Station Pub provides daily room service from Noon to 10:00 pm.
Penticton Ramada offers a fitness facility on the Poolside patio in the summer (April 15 – October 15) and is located in Room 229 during the winter months. Equipment includes an elliptical machine, universal gym, treadmill and stationary bike. The fitness facilities are open daily 9:00 am – 11:00 pm. The Penticton Ramada also has an exclusive partnership with The Gym in downtown Penticton. This award winning facility boasts the finest equipment and programs in the South Okanagan. Visitwww.thegympenticton.com or ask us about our discounted drop-in passes at the hotel front desk.
Complimentary high-speed wired and/or wireless internet is available in guest rooms and complimentary wireless throughout the hotel and restaurant.
Penticton Ramada is non-smoking; however, smoking is permitted in designated areas only. Please consult with Guest Services on the location of the designated areas. A Room Recovery Fee will be charged for smoking in a non-smoking guestroom.
Check in time is anytime after 3 pm. If you require other arrangements, please make a request prior to your arrival. We will make every effort to accommodate your request, however, availability of rooms cannot be guaranteed. Check-out time is 11:00 am.
Let us help you plan your perfect wedding, please visit Penticton Ramada Weddings for more information.
Whether your goal is productivity or festivity, we make sure every detail is managed with caring service and a sense of style. Visit Penticton Ramada Meetings for more information.
Penticton Ramada offers special rates during certain times of the year and depending on the size of your group. Please call the Penticton Ramada Sales Department at (250)492-8926 or (800) 665-4966
Please call (250) 492-8926 or (800) 665-4966 and ask to speak with the Sales Department.
For a nightly pet charge of $15 plus applicable taxes per pet, pets are welcome at the Penticton Ramada with no restriction on types or size. Pet owners are expected to be responsible for any damage or cleaning charges that may occur while at the Hotel. Guests with pets will be located in designated pet rooms.
All rates are based on availability and subject to change without notice. Rates are guaranteed with a confirmation number at the time of booking. Rates are based on double occupancy. Additional adults are subject to a $20 charge plus taxes per person per night.
We do have a limited number of connecting rooms on our property. This is on a request basis and cannot be guaranteed.
We do have a limited number of Suites with kitchens on the property. These Suites include a fireplace, living room, a dining area and a full kitchen with a refrigerator, stove, microwave, dishwasher, complete dishware for four, and pots and pans.
Kids 17 and under stay for free, when accompanied by an adult.
We do require a government issued photo ID at the time of check in for all reservations. All guests are also required to provide a credit card at check in.
We accept all Major Credit Cards. Debit, Cash and Travelers cheques may be used for payment upon check out.
Notification of departure changes must occur 24 hours prior to the new check-out date. An early departure fee of up to one night’s room and tax may apply on all reservations.
A deposit of one night’s room and tax is required at the time of booking for reservations booked from April 15th – October 15th, as well as special events. Deposit requirements are confirmed at the time of booking. If a cancellation occurs outside 48 hours prior to arrival, no penalties apply and the deposit is fully refunded. If a cancellation occurs inside 48 hours prior to arrival, 1st night’s room and tax will apply as a penalty. A cancellation number is provided at the time of notification, confirming the cancellation. Cancellation policy is subject to change and may be extended for special events, such as the 90 day cancellation policy for Penticton Ironman.
Please contact the website with which you made your reservation.
Penticton Ramada offers rollaway beds based on availability for $10/night. Please be aware that some rooms do not allow rollaway beds. Playpens are also available at a charge of $10/night.
At the time of booking, reservation agents are only able to reserve and confirm a specific room type. We cannot confirm room numbers and/or the location of a guestroom. If you have any special requirements, please request at the time the reservation is booked. We will make every effort to accommodate your request on the day of arrival.
Penticton Ramada offers complimentary parking to all guests of the hotel.
We are located on the corner of Eckhardt Avenue & Comox Street.
You may find directions to the hotel on our Maps & Directions page.